Saturday, May 22, 2010

Holy shit, Dyson customer service is perfect!

I bought a Dyson vacuum a few years ago. I never got around to registering it for the 5 year warranty, not sure where the receipt is. During the week the bendy hose broke.

This morning I phoned the customer service number, they took my details, they took the serial number of the vacuum, when I said I didn't know the purchase date they said "the manufacture date is June 06 so it's still in warranty, the hose will be with you in 7 working days". I got a shiver.

From now on, if Dyson make the appliance I want, I'll buy the Dyson model.

Holy shit, again.

No comments: