Dyson marketing... not as great.

Poking around the Dyson website, I found this page about their fancy Dyson Digital Motor. It includes the sentence

And no carbon brushes means no carbon emissions.

Seriously? WTF? I don't think the climate talks in Copenhagen were held to reduce the amount of carbon falling off the carbon brushes in electric motors. These days "carbon emissions" means CO2 and unless you run your house on solar power, anything that draws power from the mains has carbon emissions.

Apparently these motors are very efficient, which will reduce CO2 emissions, but someone in the marketing department had to push it beyond the truth. Ah well, I still like them.

Holy shit, Dyson customer service is perfect!

I bought a Dyson vacuum a few years ago. I never got around to registering it for the 5 year warranty, not sure where the receipt is. During the week the bendy hose broke.

This morning I phoned the customer service number, they took my details, they took the serial number of the vacuum, when I said I didn't know the purchase date they said "the manufacture date is June 06 so it's still in warranty, the hose will be with you in 7 working days". I got a shiver.

From now on, if Dyson make the appliance I want, I'll buy the Dyson model.

Holy shit, again.